HMS Customer Satisfaction Survey 2019

With customer satisfaction high on our agenda, HMS conducts annual Customer Satisfaction surveys to help us drive our company forward and ensure we’re delivering the very best, high-quality products and services to our customers. The results for the 2019 survey are in, and HMS is pleased to announce a year of excellent results, with an overall increase from the previous year and a Net Promoter Score of +55. Hans Larsson, CCO and Thomas Carlsson discuss the results.