With customer satisfaction high on our agenda, HMS conducts annual Customer Satisfaction surveys to help us drive our company forward and ensure we’re delivering the very best, high-quality products and services to our customers. The results for the 2019 survey are in, and HMS is pleased to announce a year of excellent results, with an overall increase from the previous year and a Net Promoter Score of +55. Hans Larsson, CCO and Thomas Carlsson discuss the results.
HMS Customer Satisfaction Survey 2019
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